Collections/Credit Specialist

  • Job ref:


  • Location:

    Alpharetta, United States

  • Sector:

    Accounting & Finance

  • Contact:

    Kasey Zittle

  • Published:

    over 1 year ago

  • Consultant:


Collections/Credit Specialist- North Atlanta

firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We are a subsidiary of a NASDAQ US firm, Staffing 360 Solutions Inc. (STAF) with offices across the eastern US and UK. We invest in building relationships with people and businesses to benefit the communities that we live and work in.

As a part of Staffing 360 Solutions, we combine our small business culture with enterprise level support. This allows our success to be built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.

Credit/Collections Specialist

Primarily responsible for reviewing and controlling risk and credit exposure. Analyst activities include the review and approval of credit increases/decreases for new and existing customers, review and approval of individual orders, the preparation of files for third party collection agencies. The analyst is also responsible for dispute resolution and knowledge of state/federal laws related to bonds and liens. The analyst will interact with internal and external customers daily; the ability to build strong customer relationships is essential. 

Additional Responsibilities:

Collection Functions:

Call customers regarding outstanding balances and line items

Enter appropriate notes and meet goals concerning invoice level comments 

Dispute Resolutions:

Obtain specific information from customers regarding disputed line items

Work with Sales Branch & Tax Department as needed to resolve issues in a timely manner

Research/Accounting Functions:

Research and resolve customer deductions, overpayments, cash application issues, internal write-offs, application of credits/debits, reference requests and refund requests. 


Develop& maintain relationships with internal and external customers

Job Scope:

Perform duties independently with minimal supervision

Make decisions of routine or moderately difficult nature

Exhibit good time-management skills and good problem-solving abilities


2-3 years of related work experience

Degree preferred but not required.