Business Operations Manager- Order to Cash

  • Job ref:


  • Location:

    Atlanta , United States

  • Sector:

    Accounting & Finance

  • Contact:

    Steve Whiting

  • Published:

    about 1 year ago

  • Consultant:


Our client is a market leader in their niche providing technology that enables their customers to operate more efficiently and provide am improved experience with their products. They wish to hire a Business Operations Manager with "Order to Cash" experience to ensure key operational requirements are processed effectively to meet customer contract commitments.


Essential daily duties will include:-                                                                                                    

  • Monitor and ensure all customer contracts flow from order entry to cash collection effectively 
  • Work with the Sales and Professional Services teams to ensure 100% delivery of products by required on-site dates
  • Work with Sales to maintain contracts close in line with SLA
  • Work with Accounting to facilitate credit/re-bill process for changes in orders to maintain accurate product deliverable information
  • Run all month-end reports to review and correct any revenue recognition items before posting is completed for the month
  • Partner with Sales, Professional Services, Accounting, and technology team to ensure effective process re-engineering

Job Requirements:-

  • Bachelors' Degree
  • Have a good understanding of the Order-to-Cash Process and its impact on customer experience
  • Strong process mapping capability with an eye towards gap analysis (current state vs. future state)
  • Experience with business analysis utilizing datasets to determine optimal process changes
  • Ability to define requirements for ERP, taking into account system capabilities and constraints
  • Proven success in managing a team