Our client is a leading provider of products and services in the healthcare industry and they wish to hire a Collections Specialist for business to business collections.
Essential daily duties will include:-
- Reviewing open accounts for collections efforts
- Making outbound and take inbound collection calls in a professional manner
- Research and resolve various client billing issues in a timely manner
- Collect customer payments in accordance to company collection policy
- Proactively identify issues attributing to account delinquency and report / discuss to management
- Provide timely follow up on payment arrangements
- Email, fax, mail, & etc. correspondence to customers address and resolve payment of delinquent accounts
- Issue account adjustment as needed / requested
- Research and set up new customer accounts
- Bachelors' Degree preferred but not required
- 5+ years of business to business collections experience including interaction with a large customer base
- Experience working with healthcare offices is preferred but not required
- Proficiency in Excel
- Must be able to reconcile customer accounts.