Collections Specialist- B2B

  • Job ref:


  • Location:

    Atlanta , United States

  • Sector:

    Accounting & Finance

  • Contact:

    Steve Whiting

  • Published:

    29 days ago

  • Consultant:

    Steve Whiting

Our client is a leader in their niche providing essential products to consumers and businesses alike. They wish to hire a B2B Collections Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments. The Collections Specialist will always exhibit professionalism and trustworthiness. 

Essential duties will include: - 

  • Monitor accounts to identify outstanding debts 

  • Investigate historical data for each debt or bill 

  • Find and contact clients to ask about their overdue payments 

  • Take actions to encourage timely debt payments 

  • Process payments and refunds 

  • Resolve billing and customer credit issues 

  • Update account status records and collection efforts 

  • Report on collection activity and accounts receivable status 

  • Credit card reconciliation 

  • Journal entries & cash receipts 

  • Assist in monthly close activities 

  • Assist in annual and periodic audits 

  • Data entry & filing 

  • Assist in setting up and maintaining accounting procedures and communicating with multiple departments 

  • Special projects as needed 

Job Requirements: - 

  • Proven experience as a B2B Collection Specialist  

  • Knowledge of billing procedures and collection techniques (e.g. skip tracing) 

  • Familiarity with laws related to debt collection (e.g. FDCPA) 

  • Comfortable working with targets 

  • Excellent communication skills (written and oral) 

  • Skilled in negotiation 

  • Problem-solving skills 

  • Proficiency in Microsoft Excel required