Director of Revenue Operations

  • Job ref:


  • Location:

    Atlanta, United States

  • Sector:

    Accounting & Finance

  • Contact:

    Steve Whiting

  • Published:

    6 months ago

  • Consultant:

    Steve Whiting

Our client is a market leader in their niche, providing essential software technology that enables companies to be more efficient. They wish to hire a Director of Revenue Operations that will be responsible for successfully managing the Revenue Operations team in the delivery of multiple, concurrent and high-impact projects.

Essential daily duties will include:-

  • Collaborate with Sales, Customer Success, Marketing, and Finance teams to design and drive scalable Revenue Operations solutions that support go-to-market strategies.
  • Manage the development of custom solutions and integrations to solve complex business problems with a Global view of Revenue Operations.
  • Working with Cross-Functional leaders to identify problem areas and pain points within Revenue Operations Cycle to include systems, data, policies, and processes.
  • Drive the execution and completion of projects, ensuring appropriate depth and quality of technical and process design and implementation for solutions.
  • Align sales leadership, legal, and finance to develop, implement and evolve processes, sales strategies, training and tools with a focus on scalability and automation of Revenue Cycle processes with ongoing risk analysis around Potential Revenue Leakage.
  • Responsible for directing the planning, prioritization and execution of Revenue Operations projects to achieve the Best Possible DSO.
  • Partner in decisions about key elements of sales automation, including managing complex SFDC business workflow optimization, CPQ integration processes.
  • Identify, scope and drive critical projects to enhance the global order-to-cash and revenue accounting processes with emphasis on effective management of bookings to billings lag time.
  • Oversee revenue assurance, month end close, billing, collections, and reporting functions
  • Actively monitors operational performance to anticipate and meet the needs of leadership. Maintains revenue cycle KPI’s within established industry standards and instill accountability and ownership at the appropriate level.
  • Motivates, facilitates, mentors and coaches team to deliver high quality, cost effective services. Facilitates the ongoing learning, well-being, professional satisfaction and development of staff through training, work assignments, increased responsibility and mentoring.
  • Drives for changes in work products and processes that will improve LOB reporting efficiencies
  • Identifies opportunities for process improvement, and implements them by engaging stakeholders throughout the organization
  • Assist with Annual Financial Audits with external auditors

Job Requirements:-

  • Bachelors' Degree in Finance or Accounting
  • 7+ years of Sales or Business Operations experience, with 
  • 3+ years of experience leading a Sales/Rev Operations team, preferably with a Software company
  • Expertise in NetSuite a big plus
  • Expertise in MS Excel,, Sales Automation, CPQ
  • Experience working across Sales and Marketing Function preferred