Manager, Business Intelligence

  • Job ref:


  • Location:

    Norcross, United States

  • Sector:

    Information Technology

  • Contact:

    Jim Murrell

  • Published:

    over 1 year ago

The Manager of Business Intelligence leads a team of data analysts which work with SpendHQ’s clients to deliver spend analytics solutions. The team leads all client data integration, reporting, and enrichment, and consults with cross-functional partners in Client Success, Professional Services, and Engineering to deliver impactful client projects. Team is responsible for driving data strategy/execution, leveraging automation to create scalable processes, identifying insights in client data, developing internal process improvement initiatives, and reporting out on operational KPIs.


60% Client Data Strategy/Execution, Consulting, Project Management

  • Solve client business challenges through scalable and repeatable data workflows
  • Lead a team of data analysts in assessing, capturing, and translating complex business issues and requirements into a structured analytics use case, including rapid learning of industry/domain/client dynamics and development of effective work plans while managing team resources to drive projects to successful completion
  • Coach and guide team to build modeling workflows within analytical tools and on a variety of big data platforms as required by business need, and create robust documentation of solutions and underlying design decisions
  • Ensure effective delivery of client project work through data integration, validation, mining, and modeling, as well as collaborating on client deliverables
  • Derive valuable insights from data and coach clients and other stakeholders from insights
  • Support hypothesis definition, data gathering, data transformation/wrangling, model training and tuning, deployment of production scoring for classification models
  • Provide guidance and direction to analysts on their ad-hoc analytics and project work
  • Set and manage priorities; work with contractors, consultants, and internal /external resources to align priorities with skillsets to accomplish objectives and satisfy all stakeholders


30% Process Improvement, Internal Data/Process Administration

  • Continuously review and optimize internal processes to increase speed, efficiency, and accuracy
  • Develop strategies to aggregate data for ongoing benchmarking, insight generation, and market basket analysis
  • Responsible for successful creation, testing, and implementation of business rules to enhance the accuracy of internal data
  • Consult with cross-functional partners on data analytics needs and strategies. Generate insights/conclusions and translate them into recommendations and strategies. Present findings to partners
  • Oversee development of analytical plans including proper selection of methodologies, techniques, KPIs and metrics
  • Curate and administer gallery of analytical tools for business users
  • Assist in developing internal SpendHQ strategy, intellectual capital and deliverables


10% Ad-hoc Analytics, and KPI Reporting

  • Own a 360-degree view of client projects and reporting
  • Develop and deliver reporting on KPIs related to process efficiency, speed, and resource utilization


  • Minimum of five years of data analytics experience with a professional services firm, an internal strategy/analytics group, or similar environment with previous experience in strategy and/or analytics consulting highly regarded
  • Technical quantitative BS degree, combined with modelling work experience or training, with working knowledge of modelling (regression, machine learning, feature selection, validation), data (extracting, preparing, munging, validating), and building analytics pipelines
  • Proficiency with Microsoft Excel and common data analytics tasks
  • Working knowledge of programming languages such as R, Python, and SQL
  • Experience with Alteryx Designer/Server preferred
  • Strong communication skills to explain technical concepts to business audiences, and to explain business concepts to technical resources; with the ability to build strong relationships with internal and external team members
  • Knowledge of or strong aptitude for quick learning business operational, process, delivery, and revenue models
  • Strong work ethic and high level of integrity
  • Comfortable in an entrepreneurial, performance-driven environment
  • Strong communication skills (verbal and written), including the ability to present comfortably to senior executives
  • An interest and passion for growing and developing junior team members