Operations Delivery Lead

  • Job ref:


  • Location:

    Twin Cities, United States

  • Sector:

    Information Technology

  • Contact:

    Steve Whiting

  • Published:

    7 months ago

  • Consultant:


Our client is an International technology company that provides products and services in the financial services industry that enables companies to be more efficient. They wish to hire an Operations Delivery Lead to be accountable for the Operations Delivery work streams for a strategic IT re-platforming initiative. Lead a team of Operational SMEs and delivery managers to drive through Operational process transformation in alignment with the new platform. Support initiative with skills in process excellence, project management, and facilitation and problem solving.

Essential daily duties will include:-

  • Accountable for revised Target Operating Model in US Operations department
  • Define and agree process changes that align with application capability
  • Define and run Acceptance Tests in a timely manner aligned with program milestones
  • Review program deliverables from an Operations perspective
  • Provide Business Operations context and assistance to global IT delivery teams
  • Adapt quickly and lead in a changing environment
  • Establish and support the project outcomes
  • Appropriately escalate issues, risks, change control and decisions
  • Manage dependencies and interdependencies affecting project delivery
  • Ensure appropriate project staffing
  • Support the project director on issue resolution
  • Ensure effective stakeholder engagement and communications

Job Requirements:

  • Bachelors Degree in Financial/IT
  • 10 years Project Management, Operational Transformational Management, Business Operations Management or comparable experience
  • Delivery focused
  • Energetic
  • Rigorous attention to detail
  • Ability to work under pressure
  • Effective Leader
  • Tech savvy
  • Maybe required to travel to other locations
  • PMP/PMI desirable