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Job

Systems Support Engineer

  • Job ref:

    150348

  • Location:

    Alpharetta, United States

  • Sector:

    Information Technology

  • Contact:

    Charles Voelker

  • Published:

    about 1 month ago

Join an award-winning company in the healthcare space located in Alpharetta, GA. We are growing, and because of this, we have several open roles for multiple levels of System Support Engineers: Junior, Mid-Level, and Senior candidates. You will be working to troubleshoot and resolve advanced server, network, desktop, and software issues. We offer a fun, laid-back environment, with 100% employer paid benefits, 401K + match and much more! If you enjoy a fast-paced environment, thinking outside of the box to problem solve, and possess excellent communication skills, this might be the opportunity for you!

Responsibilities:

  • Troubleshoot and resolve advanced server, network, desktop, and software issues.
  • Assist clients with the installation, configuration, and ongoing usability of desktop computers, mobile devices, peripheral equipment and software.
  • Physical setup of new computers and software installation.
  • Install software, patches, and updates on desktops, laptops and servers.
  • Diagnose system emergencies and persevere until resolved.
  • Perform regular preventative maintenance checks on client servers.

Requirements:

  • MSP experience highly desired.
  • 4-year degree in a computer related field or equitable working experience.
  • Understanding of Windows Servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/EMAIL/Communication issues.
  • Excellent problem-solving and customer service skills.