Billing Specialist

Key Responsibilities

• Generate and distribute invoices to customers accurately and on schedule

• Review billing data for completeness and accuracy

• Process payments, adjustments, credits, and refunds

• Respond to customer inquiries regarding invoices, charges, and payment options

• Research and resolve billing discrepancies or disputes

• Maintain up-to-date customer account records

• Monitor accounts for overdue balances and assist with collections efforts

• Reconcile billing transactions and prepare reports as needed

• Collaborate with accounting, sales, and customer service teams

• Ensure compliance with company policies and applicable regulations

Required Qualifications

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)

• 1–2 years of billing, customer service, or accounting experience

• Strong attention to detail and accuracy

• Basic knowledge of accounting principles

• Proficiency in Microsoft Office (especially Excel) and billing software

• Strong organizational and time management skills

• Excellent written and verbal communication skills

Preferred Skills

• Experience with ERP or accounting systems (e.g., SAP, Oracle, NetSuite, QuickBooks)

• Knowledge of revenue cycle processes

• Strong problem-solving and analytical skills

• Ability to handle confidential financial information responsibly